Using this website
You may browse this website and use its content to evaluate Klayara. The Klayara name, logo and site content belong to Dictode and Chikito LLC; third-party product names and marks belong to their owners and are used only to identify the systems Klayara connects to.
Accounts and acceptable use
A Klayara workspace is provided to the customer named on the order. You are responsible for the people you invite, for keeping sign-in access confidential, and for making sure you have the right to connect the data sources you connect. Use of the product must follow the acceptable use policy, which forms part of these terms.
Your data
Your business data remains yours. We use it only to provide the service to you and as described in our privacy policy; where it contains personal data, the data processing addendum applies. You may export your dashboards and data at any time, and on termination we delete imported data from your workspace within 30 days.
Subscriptions and services
Per-user subscriptions, prepaid AI credits, the done-for-you dashboard service and self-hosted support are provided under the scope, term and price in your order. Fees are paid in advance by card, UPI or net banking, or by invoice where the order says so; taxes are additional where applicable. Subscriptions renew for the same term unless cancelled before the renewal date. Cancellations and refunds are handled as set out in the refund and cancellation policy.
Availability and support
We work to keep Klayara cloud available and to fix problems promptly, and we support self-hosted installations as agreed in your order. Planned maintenance is announced in advance where practical. The service is provided as described; we do not promise it will be error-free or uninterrupted.
Liability
To the extent permitted by law, our total liability arising from the service in any twelve-month period is limited to the fees you paid for the service in that period, and neither party is liable for indirect or consequential loss. Nothing in these terms limits liability that cannot be limited by law.
Termination
Either party may terminate for a material breach that is not remedied within 30 days of notice. We may suspend a workspace immediately where the acceptable use policy is seriously breached or where continued operation would put other customers at risk. On termination, access ends and data is handled as described above.
General
These terms, your order and the documents they refer to are the whole agreement between us. If any part is found unenforceable, the rest continues to apply. We may update these terms; material changes are notified to workspace administrators at least 30 days before they take effect, and continuing to use the service after that date means you accept them.
Contact
Questions about this document: info@dictode.com. Dictode and Chikito LLC is the company behind Klayara.