Questions we actually get, answered plainly.
Everything people ask before they choose Klayara — the product, data and security, Klayara AI, cloud or self-hosted, what it costs and how the done-for-you service works.
The product
What is Klayara?
Klayara is a business intelligence platform. It connects to the databases, spreadsheets and business apps you already have and turns them into live dashboards, scheduled reports and plain-language answers — with exact control over who sees what.
Do we need technical people to use it?
No. Building is drag-and-drop, formulas read like a spreadsheet, and questions can be asked in plain language. If you would rather not build at all, our BI developers will do it for you.
How many chart types are there?
More than 100 — bars, lines, areas, pies and donuts, maps, funnels, heatmaps, scatter, waterfall, gauges, treemaps, KPI cards, tables and more. Switching types is one click.
Can charts filter each other?
Yes. Click a region, a month or a product in any chart and every other chart on the page follows. Drill from the year to the quarter to the day, and see the rows behind any number.
Does it work on phones and TVs?
Yes. Dashboards adapt to any screen — phones, tablets, laptops and wall screens — and refresh themselves from live connections.
Can Klayara alert us when a number crosses a line?
Yes. Turn any chart into an alert that fires when a value crosses a threshold, on a schedule, or when a new matching record appears, and send it to email, WhatsApp, Slack, Telegram or a webhook. Alerts and automations come with the Growth and Enterprise plans. Alerts and automations.
How do we keep one definition of each metric?
Relate your tables once, then save metrics such as margin, churn or days sales outstanding to the workspace metric catalog. Every chart, dashboard and AI answer reuses the same definition, and certified tables, owners and synonyms tell people which data to trust. The semantic layer.
Can we clean up messy data before charting it?
Yes. Choose columns, filter rows, replace values, trim text, fill down blanks, split or merge columns and unpivot wide spreadsheets as the data comes in, with every step previewed on real rows. Refreshes then run on a schedule, fetching only new or changed rows. Data preparation.
Does Klayara work in Arabic?
Yes. The whole interface is available in Arabic with a full right-to-left layout, switchable per person alongside English, so one team can use both languages on the same dashboards. Arabic dashboards.
Data and security
Do we have to move our data into Klayara?
No. Connect a table live and Klayara asks your database the question — nothing is copied. Import a table only when you want extra speed. Mix both freely, even on one dashboard.
Who can see our data?
Only the people you allow. Row rules limit which rows a person sees (their region, their store, their clients); column rules hide or mask sensitive columns (salaries, margins). Set once, applied everywhere.
Do permissions apply to downloads and AI answers too?
Yes — in dashboards, downloads, scheduled reports, shared links, embedded views and AI answers. There is no side door.
Is there an audit trail?
Yes. An activity log records who changed and shared what — every edit to data, dashboards, permissions and security rules — available to administrators.
Does Klayara track usage or phone home?
No. There is no usage reporting and no hidden connection — and the self-hosted product runs with no internet access at all.
Klayara AI
What can Klayara AI do?
It answers questions about your data as real charts, drafts charts and whole dashboards from a sentence, improves their design, writes, fixes and explains formulas and queries, summarises a dashboard, explains why a number changed, turns a sentence into an alert or scheduled report, and helps with imports. It is on the Growth and Enterprise plans. Klayara AI.
Does the AI run on its own and spend our credits?
No. Every AI feature is a button someone clicks, and the button says it uses credits before it is clicked — most requests use one credit. Free checks that need no AI, such as the Query check, speed-up tips, quick chart fixes and dashboard facts, run on their own on every plan.
Does the AI see the data in our tables?
The chart, dashboard, formula and query helpers see only table and column names and types, never the data in your tables or your connection details. Questions about the data itself, such as asking for a chart or a dashboard summary, are answered within the asker’s own permissions. Every AI draft waits for a person to save it.
Which plans include Klayara AI?
Growth and Enterprise. Growth includes 150 AI credits a month for the whole workspace, renewed each billing month; Enterprise has a larger allowance. Extra credits can be bought any time from the workspace and stay valid for 12 months. Starter has no Klayara AI, but keeps the free Query check and speed-up tips. Plans and prices.
Can I ask questions about my data in plain English?
Yes. Type a question such as "which products sold less last month than the month before?" and Klayara AI answers with a real chart built from your live data, using your saved metrics and within your permissions. Refine it with a follow-up, or pin it to a dashboard. Ask your data.
Can Klayara explain why a number changed?
Yes. Every dashboard shows free automatic facts — the biggest change, top movers and unusual values. Click "Why did this change?" or "Summarize this dashboard" and Klayara AI explains it in plain words, using only the figures you are allowed to see.
Can Klayara build a dashboard from a description?
Yes. Describe what you need — "a sales overview for the regional managers" — and Klayara AI drafts a dashboard with charts, filters and layout for you to review. Describe a single chart the same way, then use "Improve this chart" for suggestions on type, sorting, colours and formats.
What helps when a dashboard is slow?
Two free checks on every plan, with no AI involved. The Query check rates a custom query before it can be saved — fine, may be slow, or too heavy to save — with a one-line fix. Speed-up tips appear on a dashboard whose charts were slow recently, with a ready-made fix for each table.
Can we switch the AI off?
Yes. Administrators can switch Klayara AI off for the whole workspace, choose which tables it may use, and give it company-wide instructions. On Enterprise you can also use your own AI provider or a private model on your own servers.
Deployment
Is Klayara cloud or self-hosted?
Both. Most teams use our standard hosted cloud, ready the same day. With Enterprise, run Klayara on your own servers instead — in your data centre, your own cloud account or an offline network — and the whole product, AI included, works inside your network. Self-hosting.
Can Klayara run on our own servers?
Yes. Run it in your cloud account, your data centre or a fully offline network. It is the same product as our cloud, and self-hosting comes with our support for installation and upgrades.
Can the AI run privately?
Yes, on Enterprise. On request, connect your own AI provider account, or run a fully private model on your own hardware so nothing leaves your network. Every other workspace uses the built-in Klayara AI, billed in AI credits, under the same permissions as everything else.
What happens as our data grows?
Dashboards stay fast on tables with more than 100 million rows. The engine that makes that possible ships with every plan — there is no separate capacity purchase. Fast dashboards.
Can we offer Klayara under our own brand?
Yes, on the Enterprise plan. Embed live dashboards in your own product, with each of your customers seeing only their own rows, or run the whole platform under your brand as a white-labelled deployment with an operator console for your customers, plans and invoices. White-label analytics.
Pricing and service
How is Klayara priced?
Per user, by seat — Builders build dashboards and connect data; Viewers view dashboards, filter, export, ask AI and comment. Plans start at $10 per Viewer and $20 per Builder a month, billed yearly; Enterprise and self-hosted plans are priced to your scale. See the pricing page for every plan and limit.
How much does Klayara cost?
Starter is $10 per Viewer and $20 per Builder a month; Growth, with Klayara AI and 150 AI credits a month for the workspace, is $14 per Viewer and $39 per Builder a month. Both are billed yearly, with no minimum number of users. Enterprise is quoted. See every plan.
Who makes Klayara?
Klayara is made by Dictode, a software company that also makes Flowyana, an ERP. The team that builds the product also answers customer questions and runs the done-for-you service. About Klayara.
What is the done-for-you service?
Our BI developers connect your data, design your dashboards and set up your reports, then stay on hand as your questions grow. It suits teams with no analyst, or teams that want the first dashboards live in days.
Can we start small?
Yes. Connect one source, build one dashboard, invite a handful of people, and grow from there.
What if we want to leave?
Your data was never ours — it stays in your systems. Dashboards export as PDF, Excel, CSV and JSON. No lock-in by design.
How do we contact you?
By email at hello@klayara.com or on WhatsApp at +91 97460 84243 — every “Talk to sales” button on this site leads to the contact page, and a person answers, usually within one business day.
Still have a question?
Ask it directly by email. A person answers, and if Klayara isn't the right fit, we'll say so.
Prefer to see plans first? See pricing