ZdZendesk + Klayara
Support performance in context. Connect Zendesk tickets and satisfaction ratings and see support load against customers, plans and revenue.
Scheduled importCloud or self-hostedPermissions applied everywhere
Your Zendesk data, readable by everyone who should see it.
- Ticket volume, response and resolution times
- CSAT by agent and category
- Support load per customer segment
- Escalations flagged daily
- Connect — connect your Zendesk account and choose what to bring in.
- Choose tables — pick what to make available, and how often to refresh.
- Build — drag and drop charts, set who sees what, schedule the reports.
Our BI developers can connect Zendesk and build your first dashboards as part of onboarding. About the service.
Connect these alongside Zendesk.
How does Klayara connect to Zendesk?
You connect your Zendesk account once; Klayara then brings your Zendesk data in on a schedule you choose, ready to chart alongside your other sources.
Can we combine Zendesk data with our database?
Yes — that is the point. Relate Zendesk records to your own tables once (by customer, order or date) and build charts that draw on both.
How fresh is Zendesk data in Klayara?
As fresh as your schedule — hourly, nightly or on demand. Every dashboard shows when its data was last updated.
See your Zendesk data in Klayara.
Bring the report you rely on most. We'll rebuild it live on the call, from your own data, and show you what comes next.
Prefer to see plans first? See pricing