IcIntercom + Klayara
Intercom conversations reported against customers and plans. Connect Intercom to Klayara to see conversations, response times and topics next to product usage and billing. Product and support teams learn which features and plans generate the most questions, and which customers need attention before they cancel. Ask our team to connect it for you.
Scheduled importCloud or self-hostedPermissions applied everywhere
Your Intercom data, readable by everyone who should see it.
- Conversations by topic, team and channel
- Response and close times
- Conversations next to usage and billing
- Accounts with rising contact flagged
- Connect — tell our team which Intercom account to use, and we connect it with you.
- Choose tables — pick what to make available, and how often to refresh.
- Build — drag and drop charts, set who sees what, schedule the reports.
Our BI developers can connect Intercom and build your first dashboards as part of onboarding. About the service.
Want Intercom in Klayara? Ask our team about connecting Intercom — tell us what you report on and we will set it up with you.
What teams build on Intercom.
Conversation topics
Volume by topic, week on week.
Response times
First response and close times by team.
Accounts at risk
Accounts with more contact and less usage.
Plan view
Conversations per customer by plan.
Connect these alongside Intercom.
How do we connect Intercom to Klayara?
Ask our team about connecting Intercom. Tell us which account to use and what you report on, and we set it up with you — usually as part of onboarding, so your first dashboards are ready when you start.
Can Klayara AI summarise the week in support?
Yes. Summarize this dashboard gives the week in a few sentences; free automatic facts show the biggest changes. Klayara AI comes with the Growth and Enterprise plans (Growth includes 150 AI credits a month for the whole workspace) and runs only when someone clicks.
Can Intercom sit next to Stripe?
Yes. Relate by customer once and see conversations against revenue.
See your Intercom data in Klayara.
Bring the report you rely on most. We'll rebuild it live on the call, from your own data, and show you what comes next.
Prefer to see plans first? See pricing