SNServiceNow + Klayara
ServiceNow reporting for IT and service leadership. Connect ServiceNow to Klayara to report on incidents, requests and changes next to staffing, cost and customer data. Service leaders see trends across teams and sites, and stakeholders outside IT get a readable monthly service report. Ask our team to connect it for you.
Scheduled importCloud or self-hostedPermissions applied everywhere
Your ServiceNow data, readable by everyone who should see it.
- Incidents and requests by priority and group
- Time to resolve against targets
- Changes and the incidents that followed
- Service reports for non-IT readers
- Connect — tell our team which ServiceNow account to use, and we connect it with you.
- Choose tables — pick what to make available, and how often to refresh.
- Build — drag and drop charts, set who sees what, schedule the reports.
Our BI developers can connect ServiceNow and build your first dashboards as part of onboarding. About the service.
Want ServiceNow in Klayara? Ask our team about connecting ServiceNow — tell us what you report on and we will set it up with you.
What teams build on ServiceNow.
Incident trend
Incidents by priority and week.
Targets
Tickets resolved inside and outside target.
Change results
Changes and related incidents.
Monthly service report
A plain summary for the business.
Connect these alongside ServiceNow.
How do we connect ServiceNow to Klayara?
Ask our team about connecting ServiceNow. Tell us which account to use and what you report on, and we set it up with you — usually as part of onboarding, so your first dashboards are ready when you start.
Can Klayara AI summarise the month for the business?
Yes. Summarize this dashboard turns the month into a few plain sentences. Klayara AI comes with the Growth and Enterprise plans (Growth includes 150 AI credits a month for the whole workspace) and runs only when someone clicks.
Can ServiceNow sit next to HR or finance data?
Yes. Relate by team or cost centre once.
See your ServiceNow data in Klayara.
Bring the report you rely on most. We'll rebuild it live on the call, from your own data, and show you what comes next.
Prefer to see plans first? See pricing