Business intelligence in Australia
Australia's business landscape is dominated by small and mid-sized companies spread across a very large country: retail and franchise networks, healthcare and aged-care providers, education, professional services, construction, agriculture and the service companies around mining in Western Australia and Queensland. Business runs Monday to Friday in Australian dollars, GST is reported through the quarterly activity statement, and the financial year runs July to June — which trips up every tool that assumes a calendar year. Sydney and Melbourne office hours are two or three hours ahead of Perth, so a single 7am report does not exist.
Australian teams ask us for a national view with state and store drill-down, where each store or clinic manager sees only their own numbers. They ask for reports that arrive at the start of each state's day, in dollars, with year-to-date measured from 1 July. Government, health and education organisations ask that data be hosted in Australia; Klayara runs in the cloud region you choose or on your own servers, so that is a setting rather than a negotiation — see self-hosting. And not-for-profits ask for grant and program reporting that does not consume a staff member.
We work most with retail and franchises, healthcare and aged care, professional services, education and not-for-profits. For the KPIs to start with, see the KPIs every business should track.